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Grooming is essential to the health and
well-being of your pet. When done on a regular basis by a
caring groomer, your pet will feel confident, clean and happy!
Bones' goal is to keep our guest's stress to
a minimum and we make our grooming salon as quiet and
stress-free as possible. We strive to make your pet's stay
as brief as necessary for proper grooming. Our idea is to
avoid a long day in a cage or crate. When each guest
arrives, he/she is evaluated and either goes to the bathing room
or is given a "prep groom" and then bathed. While our
guests are in drying cages or crates waiting their t urn, they
are given a fluffy towel to rest on.
We implement a number of stress reducers to
minimize anxiety for our guests. We have water fountains
running, play soft music and spray "Bach Rescue Remedy" into the
air between each groom. (This spray is known for it's
calming effect in any stressful situation.) In addition,
our groomer and bather use soft "baby talk" and gentle touches
to help calm and comfort each client.
Puppies receive "groom training", which shows
the puppy what is expected during the grooming process.
The puppy should view the groom as a positive, happy experience!
Our guests are treated to a massaging bathing
experience by our bather. We use a veterinary eye drop to
prevent irritation in case any shampoo would accidentally get
into the eye, and a veterinary recommended ear cleaner to gently
wipe debris from each ear (and check for possible infection).
Then, our hypoallergenic emollient-enriched shampoo is gently
massaged through the coat, down to the skin to remove dirt,
debris, loose/dead hair and dander, while increasing blood
circulation. Afterward, each guest is thoroughly rinsed
and towel dried.
 We
have a variety of shampoos and do our best to choose the right
one for your pet's unique needs. Some pets can be
sensitive to even the most "natural" shampoo ingredients.
Please inform us of any known allergies or sensitivities,
rashes, hot spots or abrasions.
We avoid using muzzles and restraints unless
it becomes absolutely necessary for the pet's safety and/or our
own. We always have an experienced "helper" available to
assist with nervous, geriatric, disabled, deaf, blind or
emotionally sensitive guests! We take the time and
patience necessary for each individual client and do not rush
the grooming process. Dogs are sensitive and know if the
groomer feels pressured to rush. A prompt phone call will
let you know as soon as your pet is finished.
We use a combination of hand drying and cage
drying  techniques. Hand drying blows out loose hair and
dander, as well as many small knots and mats.
Guests may
continue drying in a cage, as it is less stressful; then a final
hand drying completes the process. All our dryers are cool
air ... NO heating elements are used.
Finally, the pet is "finished", which means
nails are trimmed, the haircut is fine-tuned and neatened and
the last brushing occurs. This is the most time consuming
portion of the entire groom. We add bows, polish and
bandanas for a final touch (on the appropriate guest, of
course!). We will be happy to suggest grooming techniques
and tools for keeping your pet neat at home.
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A "Before"
(left) and "After" (below)
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Some of our beautiful clients!
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